PRIVACY POLICY

At Congo Na Motema, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

INFORMATION WE COLLECT

When you visit our site or place an order, we may collect certain personal information, including:

  • Name

  • Email address

  • Shipping and billing address

  • Payment information (processed securely through third-party providers)

  • Phone number (if provided)

We may also automatically collect information such as your IP address, browser type, and browsing behavior on our site.

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill your orders

  • Provide order confirmations and shipping updates

  • Communicate with you about your purchase

  • Improve our website and customer experience

  • Prevent fraud and ensure security

We do not sell or rent your personal information to third parties.

PAYMENT SECURITY

All payments are processed securely through trusted third-party payment providers. We do not store your full payment details on our servers.

COOKIES & TRACKING

Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors use our site and allow us to improve functionality, performance, and marketing.

You can choose to disable cookies through your browser settings at any time.

THIRD-PARTY SERVICES

We may use third-party services (such as payment processors and shipping providers) to operate our business. These providers only have access to the information necessary to perform their services and are required to keep your information secure.

DATA RETENTION

We retain your personal information only as long as necessary to fulfill your order and comply with legal obligations.

YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections to your information

  • Request deletion of your data

To make a request, please contact us using the information below.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Updates will be posted on this page.

CONTACT US

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
sales@congonamotema.com